The current situation around COVID-19 has evolved and is now ‘highly likely’ to impact the operation of SAIL Databank. Until now the team has been operating ‘service as usual’, albeit from dispersed, home-working environments.
SAIL Databank will be assisting the Government and the NHS in an effort to tackle the outbreak. Understandably, this will now take priority over all other workflows.
SAIL Databank’s IT support team will endeavour to provide support to live projects wherever possible. Project scoping and those applying for IGRP or other data approvals may experience delays. We have technology in place to enable us to continue to provide our core range of services. We will use best endeavours to keep delays and disruption to a minimum, but we also ask users to bear with us and in particular to limit ad hoc queries to the team to a minimum.
As the situation continues to develop we anticipate that we may start to experience higher than usual levels of staff absence from work due to sickness. This may further affect our abilities to provide some services at a future point. We will keep users updated on any changes to service levels as they occur.
With best wishes,
The SAIL Databank Team
Mae’r sefyllfa bresennol o ran COVID-19 wedi esblygu a bellach mae’n ‘debygol iawn’ o effeithio ar weithrediad banc data SAIL. Hyd yn hyn mae’r tîm wedi bod yn gweithredu ‘gwasanaeth fel arfer’, er o amgylchiadau gwasgarol, gweithio o gartref.
Bydd banc data SAIL yn helpu’r Llywodraeth a’r GIG mewn ymgais i fynd i’r afael â’r feirws. Yn ddealladwy, bydd hyn bellach yn flaenoriaeth o flaen ein holl lifau gwaith eraill.
Bydd tîm cymorth TG banc data SAIL yn ymdrechu i ddarparu cymorth i brosiectau byw pan fo’n bosib. Efallai bydd oedi i waith cwmpasu prosiectau a’r rhai hynny sy’n gwneud cais am IGRP neu ganiatâd data eraill. Mae gennym ni’r dechnoleg i’n galluogi i barhau i ddarparu ein hamrywiaeth graidd o wasanaethau. Byddwn yn ymdrechu i leihau oedi a tharfu gymaint â phosib, ond rydym hefyd yn gofyn i ddefnyddwyr fod yn amyneddgar ac yn arbennig i leihau ymholiadau neilltuol gymaint â phosib.
Wrth i’r sefyllfa barhau i ddatblygu rydym yn disgwyl y bydd mwy o staff nag arfer yn absennol o’r gwaith oherwydd salwch. Gallai hyn effeithio yn fwy ar ein gallu i ddarparu rhai gwasanaethau yn y dyfodol. Byddwn yn rhoi’r wybodaeth ddiweddaraf i’r defnyddwyr am unrhyw newidiadau i lefelau gwasanaeth wrth iddyn nhw ddod i’r amlwg.
Cofion gorau,
Tîm SAIL Databank
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